Feature Overview Commercial Plus

Remote Monitoring & Control

• Remote Arming/Disarming – Arm & disarm your system remotely with your mobile or tablet or right from your desktop
• System Status & Summary of Recent Activity – View an at-a-glance summary showing the current system status & any recent activity at your property
• Searchable 60-Day Event History – Search a 60-day history of events reported by the system, including alarms & other activity. Customise the time frame of the search & by device or event type. Download results as HTML or Excel files
• User Code Management – add/delete/edit user codes remotely & track which users arm/disarm the system at what times. For systems with multiple partitions, you can allocate which partition/s each user code can access
• Multiple Permission-Based Web Logins – Create “sub-users” for your account & grant varying levels of permissions for each user to view/change settings in the Alarm.com online account
• Multiple Partition Support – For compatible DSC PowerSeries NEO control panels with multiple partitions, arm or disarm individual partitions via the web, add and assign new user codes to a specific set of partitions, see which sensors are in which partition, and filter the online event history by partition
• Multi-System Access – access multiple security systems from a single account through a drop-down menu in the Alarm.com online account & app

Customised Notifications

• Alarms – Receive email/text message notifications for any type of alarm reported by the system. (Automated alarm alerts are in addition to & independent of the alarm monitoring services provided by the JD Security Monitoring Centre)
• Arming/Disarming – Receive email/text message notifications when the security system is armed or disarmed
• System Events – Receive email/text message notifications for power failures, sensor tampers & malfunctions, panel low battery & other types of system events
• No-Show Alerts – Receive email/text message notifications if a certain person didn’t disarm the security system during selected times on chosen days
• Sensor-Left-Open – Receive email/text message notifications if a particular door, cabinet, or window sensor is left open for an extended period during specified time frames. Receive a Restoral Notification once the sensor is closed again
• Sensor Activity Monitoring – Even when the security system is disarmed, receive email/text message notifications for non-alarm activity reported by sensors including: door, window, cabinet, motion, and other various sensors. Notifications are sent to selected recipients when specified activity is detected. Times when sensor activity should send a notification are customisable. (The Alarm.com module communicates ALL sensor and system activity that occurs 24/7 to Alarm.com’s Network Operations Centers, then sends customised notifications to selected recipients.)
• Geo-Services – Intelligently trigger arming reminders and events based on Geo-Fence settings and mobile phone location
• Arming Reminders – Receive email/text message notifications if the security system is not armed by a particular time on chosen days

Advanced Commercial Features

• Location Summary Report – Summary overview of Business Hours related events & sensor activity
• Location Open/Close Report – Detailed report of Business Hours related event history, including Opened/Closed On Time, Opened/Closed Early or Late, Not Opened/Closed & Opened Outside of Business Hours including sensor-by-sensor activity trends shown by time of day
• Alarms & Issues Report – Detailed report of all alarms & trouble conditions (including low battery & tamper alerts)
• Sensor Activity Report – Summary overview of non-alarm activity reported by sensors (including door, window, cabinet, motion & other sensors)
• Arming/Disarming Report – Detailed report showing the date & time for all system arming & disarming events
• Enterprise Security Console – Designed for commercial end users with more than one Alarm.com-enabled security system, log into a single online account to view system status & recent activity on all systems
• Open/Close Event Notifications – Receive email & text message notifications when a Business Hours related event occurs, including Opened/Closed On Time, Opened/Closed Early or Late, Not Opened/Closed & Opened Outside of Business Hours

Images
 

• Image Capture on Alarm – Capture motion activated images during system alarm events. The number of automatically uploaded images varies by image-capturing device
• Image Capture on Disarm – Capture images during disarm events. Images can be uploaded to the image gallery
• Daily Views Rules – Create rules to upload and send motion activated images captured during a specific time period
• On-Demand Peek-In – Request system images on-demand to be uploaded immediately or upon next motion detection
• Additional Image Upload – Upload additional images that were captured by the sensors & not automatically uploaded, such as extra alarm, entry delay or disarm images
• Image Alerts – Option to receive email/text message image alerts on images captured

Communications & Infrastructure

• Single SIM 1hr Polling
• Grade A1 Monitoring – Australian/New Zealand Standard’s Best Rating

Please note that all Alarm.com Monitoring Plans require an Alarm.com compatible Alarm System. Browse our Alarm.com compatible panels here.