Gallagher Command Centre

Command Centre is Gallagher’s central security management platform. It manages access control, intruder detection and perimeter security in one system, so operators can control doors, monitor alarms, manage cardholders and visitors, and run reports from a single interface. It suits everything from a single building to large multi-site organisations.

In most cases, yes. Command Centre integrates with a wide range of video management systems, intercoms and lift controllers, as well as HR, Active Directory and building management systems. Integrations can let operators view video alongside alarms, open doors from an intercom call, or restrict lift access by floor. We assess your existing equipment to confirm compatibility before recommending an approach.

Yes. Command Centre Web lets authorised users manage cardholders and access from a web browser, with two-factor authentication. The Command Centre Mobile app lets operators respond to alarms, check door status and manage cardholders from a smartphone. We help you set up remote access securely and in line with your IT requirements.

Yes. We start by reviewing your current software version, controllers and readers, then plan an upgrade path that keeps disruption to a minimum. Some older hardware may need replacement to support newer Command Centre features, and we’ll explain the options and costs clearly before any work begins.

Yes. We regularly migrate Customers from legacy access control systems to Command Centre. Migrations are usually staged so your site stays secure throughout, and in some cases existing cabling and compatible readers can be retained to reduce cost. An upgrade or migration assessment is the best first step.

Yes. With Gallagher Mobile Connect, staff can use their smartphone as an access credential at compatible readers. Mobile credentials can be issued and revoked remotely, which reduces the time and cost of managing physical cards, particularly for large or distributed workforces.

Yes. JD Security operates its own Grade A1 monitoring centre, which can receive and respond to alarms from your Gallagher system around the clock. We’ll work with you to agree how alarms are handled for your sites as part of setting up the service.

Like any security system, Command Centre performs best with regular maintenance. This typically includes software and firmware updates, testing of controllers, readers, locks and alarm devices, checking power supplies and batteries, and reviewing cardholder records and access levels. JD Security offers preventative maintenance and service agreements tailored to the size and risk profile of your sites.