Genetec Mobile App

The full power of Genetec Security Center in your pocket. Monitor video, control access, manage incidents, and collaborate with your team — from any iOS or Android device.

Security Center — extended to every operator in the field

Genetec Mobile is the dedicated iOS and Android app for Genetec Security Center. It gives field operators and security administrators unified, real-time access to video surveillance, access control, licence plate recognition, and incident management — all from one interface, without needing to return to a workstation.

Built for enterprise environments, it supports biometric login, mobile device management (MDM), role-based access control, and encrypted communications — so your team can act decisively from anywhere without compromising security posture.

Key Features:

Live & recorded video

Stream live or recorded video from Omnicast cameras, control PTZ cameras, run presets and tours, and add bookmarks for review.

Access control

Lock and unlock doors, monitor access points, and respond to access events remotely via Synergis — without returning to a workstation.

Incident management

Take ownership of active incidents through Mission Control, trigger threat levels, and coordinate responses in real time from the field.

ALPR & hotlist management

Receive licence plate read alerts and hotlist hits via AutoVu, and add plates to watchlists directly from a mobile device.

Push notifications & alarms

Stay on top of alarms and events with real-time push notifications. Acknowledge, investigate, and action events from the notification itself.

Live video sharing

Stream and capture live video from your device camera and share it in real time with Security Desk operators for situational awareness.

In-app messaging & calling

Communicate with your team using in-app messaging and Sipelia calling — keeping all security comms within a single, secure platform.

Map-based interface

View all security entities on a map overlay and track the location of mobile operators in real time via geo-localisation.

Biometric & SSO authentication

Supports biometric login, ADFS, OpenID Connect, and SAML2 for seamless, secure sign-in aligned to enterprise identity policies.

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Campus Security Operations

Security managers patrol large corporate campuses while maintaining full visibility of cameras, access points, and active incidents from their phone.

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Distributed Facility Management

Operators manage security events across multiple government sites from a single app, with role-based access ensuring data sovereignty.

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Field ALPR Investigations

Officers receive live hotlist hits, add plates to watchlists, and correlate licence plate data with video footage while on patrol.

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Code response coordination

Security teams respond to code events by sharing live device video with the control room and unlocking doors for first responders in real time.

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Perimeter & asset monitoring

Transport security personnel monitor perimeter cameras, action alarms, and manage vehicle access from mobile devices across sprawling sites.

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Incident escalation

Field engineers trigger threat levels, initiate public announcements, and escalate incidents to control room staff without leaving their post.

BOOK A CALL

Let's Talk Security

Book a call and we’ll talk through your sites, risks and existing systems, then help you scope the right next step.

1300 556 334

Monday - Friday, 9 AM - 6 PM

sales@jdsecurity.com.au

PO Box 7100

Wetherill Park NSW 2164

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