If you don’t wish to provide personal information to us, then you don’t have to do so, however it may affect your use of this Site or any products & services offered on it.
This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We won’t use or share your information with anyone.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Type of Personal Information Collected
Personal Information: The type of personal information we collect may include: your name, mobile phone number, residential phone number, email address, mail address, voice code (also known as password), your credit card or bank account number, the names, phone numbers, voice codes and email addresses of your colleagues who may be registered as contacts for your Alarm Monitoring Service.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to, your email address, name, phone number, other information (“Personal Information”).
The purpose for which we collect personal information is to provide you with the best service experience possible on the Service and for our internal business purposes that form part of normal business practices. Some provision of personal information is optional. However, if you don’t provide us with certain types of personal information, you may be unable to enjoy the full functionality of the Service.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
When you access the Service by or through a mobile device, this Log Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.
In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We may use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you don’t accept cookies, you may not be able to use some portions of our Service.
We send a session cookie to your computer when you log into your User account. This type of cookie helps if you visit multiple pages on the Service during the same session so that you don’t need to enter your password on each page. Once you log out or close your browser, this cookie expires.
We also use longer-lasting cookies for other purposes such as to display your Content and account information. We encode our cookie so that only we can interpret the information stored in them. Users always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of our Service may not function as effectively or may be considerably slower.
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising & customise Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out browser add-on: https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out browser add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Compliance With Laws
We may disclose personal information in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities.
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Access and Correction
Australian Privacy Principle 6 of the Privacy Act 1988 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out above.
Australian Privacy Principle 1 of the Privacy Act 1988 (Cth) allows you to make a complaint about any alleged breaches of privacy. In order to lodge a complaint with us, please contact us using the details above with the following information: Your name and address; Details of the alleged breach of privacy; and URL link to the alleged breach of privacy (if applicable). Please allow us 30 days to investigate your complaint, after which we will contact you immediately to resolve the issue.
Retention of Information
We retain information for as long as required, allowed or we believe it useful, but don’t undertake retention obligations. We may dispose of information at our discretion without notice, subject to applicable law that specifically requires the handling or retention of information. You must keep your own, separate back-up records.
Links To Other Sites
Our Service does not address anyone under the age of 18 (“Children”). We don’t knowingly collect personally identifiable information from children under 18. If you’re a parent or guardian and you’re aware that your Child has provided us with Personal Information, please contact us.
If we become aware that we’ve collected Personal Information from a child under the age of 18 without verification of parental consent, we’ll take steps to remove that information from our servers or replace it with the Personal Information of the Children’s parent or guardian.
Last updated: January 29, 2019