Video Surveillance

CCTV & Video Surveillance Design, Install, Service & Support

We offer complete CCTV security solutions including system design, installation & maintenance. Our Video Surveillance Systems are designed and installed by our in-house engineering team and delivered by a project manager who oversees the team installing your system. Our teams include qualified and manufacturer certified technicians. We also offer on-site service, maintenance plans & premium remote support.

Industries We Serve

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Expert Solutions

With over 40 years’ experience serving business customers we’re CCTV experts.

Dedicated Vs Converged Networks for Video Surveillance

A dedicated network for IP video surveillance offers significant cybersecurity benefits by isolating data, reducing vulnerabilities, and protecting against unauthorised access, ensuring data integrity and availability even amidst a security breach in another part of the organisation.

The primary benefit of utilising a dedicated network lies in its exclusive bandwidth, which isn’t shared with other services. Opting for a dedicated network for surveillance purposes effectively mitigates any concerns regarding bandwidth constraints by introducing additional capacity. On the downside, the main drawbacks are the expenses associated with acquiring, setting up, and upkeeping a specialized network solely for video surveillance.

In addition, managing security protocols & updates is simpler on a dedicated network. It allows for the implementation of stringent and specific security measures tailored to the surveillance system without worrying about how these measures might impact the performance or security of other systems on the network. This includes unique firewall configurations, intrusion detection systems, and regular patching schedules. A dedicated network also provides better control over who can access the network, further enhancing its security. A dedicated network is also easier to monitor for unusual activity and respond quickly to any potential threats, providing robust cybersecurity for the IP video surveillance system.

A dedicated network offers superior scalability for an IP video surveillance system for several compelling reasons:

  • Resource Allocation: in a dedicated network, resources are allocated solely for the video surveillance system. This ensures that bandwidth, storage, and processing power can be expanded in tandem with the growing needs of the surveillance system.
  • Reduced Latency: a dedicated network minimises latency by eliminating other traffic that typically competes for bandwidth in a converged network. Lower latency is crucial for real-time monitoring & quick response.
  • Streamlined Troubleshooting: with only the surveillance system to focus on, it becomes easier to identify issues and implement solutions. This makes scaling up more straightforward, as new hardware or software can be added without unintended consequences on unrelated applications.
  • Quality of Service: configuring QoS becomes simpler on a dedicated network because the network administrators can optimize settings specifically for video surveillance, rather than making compromises to accommodate various types of traffic.
  • Security: a dedicated network is easier to secure, as fewer entry points and applications are present. This allows the network to scale without introducing additional vulnerabilities that are more likely to exist in a converged network.
  • Cost-Efficiency in the Long Term: although initial setup costs might be higher, a dedicated network often proves to be more cost-efficient in the long run. This is because expanding a dedicated network can happen without the requirement to consider the implications on other business-critical systems.
  • Predictable Performance: with only one type of traffic to handle, performance metrics are easier to predict, aiding in effective planning and scaling strategies.
  • Less Complexity: by keeping the video surveillance system isolated, you don’t have to deal with the complexities that arise from integrating multiple types of data, applications, and protocols. This makes the scaling process less error-prone.

By focusing solely on the needs of the IP video surveillance system, a dedicated network avoids the compromises and complexities inherent in a converged network, thereby providing a more straightforward and effective scalability path.

Dedicated Service Team

Overnight service requests are booked through our Monitoring Centre and are available for our Service Team the next business day.

We also have dedicated remote support engineers, who provide our project & service teams and customers fast support when they need it. Emergency service requests (i.e., overnight & public holidays) are co-ordinated by our Grade A1 Monitoring Centre.

Standards & Compliance

We’re dedicated to quality:

  • We design & install CCTV systems to comply & perform in accordance with AS/NZS 62676.1.1:2020
  • We’re certified for Quality Management ISO 9001:2015, Occupational Health & Safety ISO 45001:2018 and Environmental Management ISO 14001:2015.
  • In-house Grade A1 Security & Video Monitoring Centre – no third party Monitoring Centres used – provides greater monitoring accuracy and automation abilities


Our expertise has brought us recognition from some of the biggest names in the industry:

How does Forensic Search in Video Surveillance work?

Forensic search in IP video surveillance, also known as forensic video search or forensic analysis, serves as a powerful tool for swiftly locating people or objects of interest within recorded or live video feeds. It employs a range of advanced analytics such as facial recognition, object identification, and motion detection to sift through hours of footage in minutes, or scan multiple live camera feeds for real-time analysis. For instance, if a child goes missing in a shopping mall, operators can feed an image of the child into the system, which then scans live and archived footage from multiple cameras to identify where the child was last seen or is currently located.

In commercial settings, such as retail stores, forensic search can be used to locate a suspect involved in theft or fraud. By entering descriptors or using uploaded images, the system scans through the video archives and isolates moments where the person of interest appears. This drastically reduces the time and effort traditionally required in manual video review. In a more complex environment like an airports or government building, where hundreds of cameras are installed, forensic analysis provides a comprehensive overview by simultaneously scanning all video streams. This is crucial for real-time security threats, enabling immediate identification and action.

Forensic search is not only about responding to incidents but also about proactive security and operational intelligence. It can be configured to flag certain behaviors or objects automatically, allowing for preemptive actions or investigations. This makes it an invaluable asset in enhancing overall security and operational efficiency.

Contact Us

Call us on 1300 556 334 or email [email protected] to learn more.

Customers in New Zealand call 0800 345 677 or email [email protected].

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