Additional services not covered by monitoring fees include but are not limited to:
- Alarm Responses
- Activity Reports (monthly, weekly, daily & ad-hoc)
- Security system installation
- Service calls
- Programmed Maintenance
- Remote reprogramming (i.e. remote changes to user codes, remote arming)
- Non-standard monitoring services, for example – requests for multiple keyholders being notified of a schedule violation; keyholder call-backs where contacts have already been notified to attend or authorise a response; notification of keyholders overseas and other special feature requests.
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