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What services are subject to additional charges?

Additional services not covered by monitoring fees include but are not limited to:

  • Alarm Responses
  • Activity Reports (monthly, weekly, daily & ad-hoc)
  • Security system installation
  • Service calls
  • Programmed Maintenance
  • Remote reprogramming (i.e. remote changes to user codes, remote arming)
  • Non-standard monitoring services, for example – requests for multiple keyholders being notified of a schedule violation; keyholder call-backs where contacts have already been notified to attend or authorise a response; notification of keyholders overseas and other special feature requests.
Category: Alarm Monitoring
Tag: alarm monitoring

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Posted By: JD Security
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