FAQs

Customers with existing monitored locations can organise a temporary Patrol Service by calling the Monitoring Centre on 1300 884 543 or emailing us at: [email protected] from your business email address.

A temporary Patrol Service includes up to 3 random visits within a 12 hour period, daytime from 6am & 6pm and nightime from 6pm to 6am. Daytime means weekends and public holidays between 6am to 6pm.

Temporary Patrol Service is limited to checking the premises externally from publicly accessible areas.

If you’d like to arrange a permanent service please contact us on 1300 556 334 or email us at: [email protected]