Camera Health Checks

IP Camera Health Monitoring

We proactively monitor & report CCTV faults that may take your staff days, weeks, or months to notice and report.

Our Camera Health Monitoring service sends a status update to our Monitoring Centre as soon as a fault occurs. We can then evaluate and determine if a site visit is required or if the issue can be resolved remotely. This assures you that your systems are functioning properly every hour of every day.

Key Features

Our Camera Health Monitoring service remotely connects to your CCTV systems and retrieves and analyses diagnostic information detecting common problems such as:

• Connection & network issues
• Camera Uptime – any time a camera loses connectivity we receive an alarm – camera off-line alarms can also be escalated to our Service Team for follow-up
• Scene change detection
• Hard Disk failures
• Recording issues

Call us on 1300 556 334 or email [email protected] to learn more.

Customers in New Zealand call 0800 345 677 or email [email protected].