What is Genetec Advantage?

Genetec Advantage is a premium maintenance and support program offered by Genetec. This subscription-based service provides users with expert guidance, support tools, and the latest product enhancements to ensure their security systems are up-to-date and functioning optimally.

The program includes advanced troubleshooting and proactive system management, which is part of the specialised support to enhance the user experience and system reliability. Additionally, Genetec Advantage customers benefit from free technical consulting hours, which can be utilised even remotely, offering further value by allowing direct access to professional services and support. Recently, Genetec has enhanced this service by adding privacy and performance monitoring features, underscoring its commitment to continuous improvement and customer satisfaction.

Visit the Genetec Security Center product page

Contact Us

Call us on 1300 556 334 or email [email protected] to learn more.

Customers in New Zealand call 0800 345 677 or email [email protected].