Security Systems Melbourne
Security System Design & Installation
JD Security Melbourne designs, deploys, and maintains business security systems throughout Greater Melbourne, with an emphasis on complex installations and integrated platforms. Specialising in AXIS, Genetec, Avigilon and Inner Range, Bosch and Tecom Challenger systems, JD Security delivers tailored solutions to meet the unique security needs of each client.
Our expertise includes:
- Installation of cabling, sensors, door hardware, card readers, cameras, and other physical security technologies.
- Emphasis on complex installations with a focus on both technical and security requirements.
- Device configuration management and network hardening.
- Access Control Protocols for Emergencies.
- Comprehensive testing and commissioning of devices to guarantee system functionality as intended.
Our expert team ensures that each system is designed to align with the specific requirements of commercial and industrial properties, offering high-quality installations that maximise security coverage and functionality.
Service & Maintenance
Our service team provides fully managed support during and after business hours to provide clients with system reliability and prevent unexpected failures. We offer preventive maintenance and support, ensuring peak performance and optimisation of your security infrastructure.
- Preventive Maintenance: Regular inspections, software updates, and testing of hardware components to ensure optimal system performance and reliability.
- Corrective Maintenance: Repair and replacement costs for faulty or damaged components, including service visits, troubleshooting, and remediation work.
- Firmware & Software Updates: Scheduled firmware and application software updates for bug fixes, security patches, and new feature deployments.
- Service Level Agreements (SLAs) and Technical Support: Optional support agreements for on-call or scheduled technical support, including remote diagnostics, software troubleshooting, and on-site service.
Technical Support
Our Support Team actively ensures your security system’s reliability and peak performance throughout its lifecycle. We troubleshoot, diagnose, and resolve system hardware, software, and network connectivity* issues. Clients can access technical support by phone and email.
Our technical support plans are designed to minimise system downtime by promptly addressing potential issues and reducing security risks. Additionally, our support teams use remote diagnostics to access systems virtually, enabling us to quickly identify and resolve problems without needing an on-site visit.
User Support
Effective user training is essential for successfully managing a security system. Training topics should include system navigation, configuring access rights, managing alarms, troubleshooting issues, and generating reports. By providing comprehensive training, businesses can minimise human error, improve system efficiency, and reduce unnecessary service costs.
System Expansion & Upgrades
JD Security ensures your business security systems evolves with your organisation by offering expansion and upgrade solutions, including:
- Centralising system architecture to support multiple remote sites efficiently.
- Integrating third-party systems, including CCTV and access control, for seamless operation.
- Managing credentialing and authentication for an increasing number of users.
- Implementing advanced automation to optimise operational workflows.
- Upgrading hardware, software and firmware to enhance existing systems’ performance, reliability, and longevity.
- Expanding network infrastructure to support additional IP-connected devices.
- Scaling access control by adding entry points across expanding facilities.
ANZ-Wide Security Monitoring with 40 Years of Expertise and Grade A1 Certification
- Licensed in Australia & New Zealand – we can cover all your ANZ locations
- 40 years experience in Alarm & Security Monitoring in Australia & New Zealand
- Grade A1 Certified Monitoring Centre – highest class available – by Australian Standard 2201.2:2008
- No third-party Monitoring Centre: Our Grade A1 Alarm Monitoring Centre meets Australian Standards’ highest rating.
Call us on 1300 556 334 or email [email protected] to learn more.