SIP Communications Management for Genetec Security Center
Genetec Sipelia is a Genetec Security Center module that enables SIP-based communications between operators & intercom devices deployed throughout your facility. With doors, parking gates, & cameras linked to your intercom devices, your team can effectively respond & manage any incoming call with greater effectiveness & situational awareness.
Customers in New Zealand call 0800 345 677 or email [email protected].
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Uses
1
Emergency Call Management
2
Employee Lost Card Situations
3
Parking Entrance Control
4
High Security Environments
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Features
1
Integration with Genetec Synergis: SIP video intercoms, IP phones and door stations can be associated with doors & cameras, ensuring door & camera-related functionality is easily accessible.
2
Call Dialog: Operators can intitiate, answer, forward, place on hold or cancel calls from an easy to use & dedicated call dialog interface.
3
Audio/Video Calls between Operators: Deploy standard USB headset & microphones to allow your team to communicate within your Security Center interface.
4
Visual & Audible Call Notifications: Operators are instantly notitified of incoming calls through the notification tray.
5
Fully SIP Enabled: Connect to SIP intercoms, exchange servers & mobile apps through the SIP standard.
6
Supports most popular SIP enabled intercoms: Sipelia integrates with the most popular intercom brands including 2N, AXIS, Bosch, Castel, Cisco, Commend, Grandstream, Jacques, Mobotix & Zenitel.
7
Call Reporting & Playback of Call Sessions: Your staff can run reports to investigate communications activity & replay sessions with associated videos.
8
Customisable Ring Groups & Phone Book: Build custom ring groups so multiple operators receive incoming calls & build phone books for quick access to call recipients.